Governance & IT Operating Models
From CMDB & Service Governance to AI-ready IT Operations.
What outcome are you looking for?
We provide clear, defined ownership and decision rights across every service, application, and domain, so accountability is defined throughout the organization.
We structure how IT teams, processes, and resources are organized and related to each other based on Industry leading frameworks.
- Current state of Governance & IT Operating Model maturity
- Benchmarking against industry standards
- Target state definition, strategy and roadmap
- Governance education across the enterprise
- Execute and embed the governance & operating model
- Ongoing strategy & executive reporting
- Current state of Governance & IT Operating Model maturity
- Benchmarking against industry standards
- Target state definition, strategy and roadmap
- Governance education across the enterprise
- Execute and embed the governance & operating model
- Ongoing strategy & executive reporting
- ITOM Lead Advisor
- ITOM Architect
- ITOM Lead Advisor
- ITOM Architect
We scope every engagement to your team's current maturity, priorities and existing tools.
Scope this for your teamBuilding the next-generation IT Operating Models in EU
We help IT organizations assess, simplify and redesign their operating models for modern ways of working, increasing automation and AI. Many operating models underperform because they are too complex, disconnected from business strategy, or simply too difficult to understand and communicate.
Einar & Partners combine assessment, benchmarking and clear visual storytelling to turn the operating model into something leadership and teams can understand, challenge and improve. The goal is not a perfect diagram. It is a practical model that helps people make better decisions.
The strongest operating models don't start with technology or organization charts. They start with how the organization creates value, then align IT services, governance, capabilities and teams around supporting it.
The hidden iceberg behind great IT Operations
What people experience
- Services
- Teams
- Platforms
- Delivery
- Performance
What makes it work
- Ownership
- Processes
- Governance
- Decision rights
- Capabilities
- Operating Structure
- Service & Data Models
- Architecture
- AI & Automation
Where we work within the IT Operating Model
Clients rarely come to us asking for an "IT Operating Model." They come with a governance, portfolio, service modelling or architecture challenge. We co-create solutions across multiple areas while strengthening the operating model behind.
Governance & Ownership
Service Governance · CMDB Governance · AI & Data Governance We define what it means to own data, systems, services and AI capabilities, bridging business, architecture and operations.
Portfolio's & Service Models
Application Portfolios · Service Portfolios · Technology Portfolios · Service Models & Taxonomy We structure portfolios around cost, performance, lifecycle and business value, using models people can understand and maintain.
Data Models, Frameworks & Architecture Standards
CSDM · IT4IT · TBM · ArchiMate · BIAN We help apply the right models and standards pragmatically, creating structures that can actually be governed and sustained. No never-ending framework transformations.
AI-Ready IT Operations
Context Layer · Observability · AIOps · Autonomous IT Evolve the operating model so AI can understand, support and increasingly act within IT operations.
Ready to Have a Different Conversation?
Most advisory relationships start too late — after the strategy is already set, after the operating model is already broken. We work best when we're in the room early.